Squadra networking drink with 2 interesting speakers: Arnold Nienhuis (DSM, PPG, KLM, a.o.) spoke about the essential role of Digital Transformation in Customer Centric Innovation. The Squadrians Eric Hellemans and Enno Kroesen gave an well-appreciated presentation on Process Mining, explaining how new Data Science tools can be used to visually identify bottlenecks in processes in a very fast and effective way, enabling organizations to realize process improvements.
The PIM and Customer Engagement expert groups, both chaired by Squadra, meet at De Fabrique in Utrecht in the context of Shopping Today 2018. Chairman Wim Griffioen gave an update on the three sub-themes that the PIM expert group is reviewing this year: Conversational Commerce, Product visualization and User Generated Content. Squadra Partner Guus van de Mond then demonstrated the first outcome of a voice directed wine selection. CE expertgroup chairman Roger Wegh of Squadra gave an update about the CE expert group in an overloaded room with a very attentive audience. Frank de Wit (ANWB) followed by explaining how you can achieve an optimal customer experience and connected customers.
Woningbelang Valkenswaard is one of the corporations that we have worked with within the past years, #SquadraMLC. By creating a predictive algorithm their services could be improved and moreover, the customer satisfaction could be increased as well!
Curious what we have done in this case? Read our article (Dutch) on the Squadra Machine Learning Company website: http://bit.ly/2weBths.
Big news: Squadra Group and Customer Data Platform Institute Europe form partnership in educating European market for Customer Data Management!
Squadra Consulting welcomes Gerald van den Esschert as new associate. Gerald has an extensive track record in successfully managing omnichannel and online projects in retail and wholesale.
PIM expert group session of Shopping Tomorrow held a session regarding product visualization. The first speaker was Danielle ter Haar from Technology2Enjoy about Virtual Reality. The second speaker Tjerk Boorsma from Dura Vermeer told us about the application of Virtual Reality linked to Building Information Modeling (BIM) in residential construction.
4141 CM Leerdam
Oranje Nassaulaan 71
4141 CS Leerdam
5341 GM Oss
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